1h88 Banking: Nagad, Rocket and Your Account Balance
Your 1h88 account is built around two confirmed local wallet routes — Nagad as the primary path and Rocket as the reliable alternative — so your balance stays reachable from any mobile device. Deposit and withdrawal steps are shown directly inside your account area; follow the fields and limits displayed there for your region.
Opening the cashier from your account menu is the first step every time you want to add funds. We have configured Nagad and Rocket as primary deposit routes, with bKash available as an additional wallet option.
Open the cashier
Log in and tap the deposit option in your account menu. The cashier screen lists the wallet routes configured for your region — Nagad, Rocket and bKash appear here.
Select your wallet route
Choose Nagad, Rocket or bKash. Each option shows the account details or QR path you need to complete the transfer from your mobile wallet app.
Enter the amount and confirm
Type the amount within the range shown on screen and confirm in your wallet app. Keep the wallet receipt until the transaction reference appears in your account.
Check your account balance
Your balance updates once the transfer is matched on our end. The transaction appears in Account History with a reference number you can use if you need to contact support.
MOVING FUNDS OUT
Withdraw to Your Nagad or Rocket Wallet
Nagad is the primary withdrawal route on your 1h88 account, and Rocket sits alongside it as a confirmed payout path. To start a withdrawal, head to the cashier section of your account and select the withdrawal tab — it is separate from the deposit screen.
Open the withdrawal tab
From your account cashier, switch to the withdrawal tab. Nagad and Rocket are listed as the confirmed payout routes; select the wallet you want to receive funds.
Enter your wallet number and amount
Type the exact wallet number registered to your account and enter the withdrawal amount within the range shown on screen. Double-check the number before confirming.
Confirm and note the transaction ID
Submit the request and record the transaction ID shown on the confirmation screen. This ID is your reference if the withdrawal needs to be tracked through support.
Monitor status in Account History
Your withdrawal request appears in Account History with a status label. If the status has not updated as expected, contact support with the transaction ID ready.
ACCOUNT VERIFICATION STEPS
Complete the Account Check on 1h88
Account verification on 1h88 follows the fields and instructions displayed inside your own account area — we do not publish a fixed document list here because the fields shown to you depend on your account type and the region it was registered in.
Watch for the account prompt
A verification prompt appears in your account dashboard when a check is required. Follow it from there rather than looking for a separate verification page — the fields shown are specific to your account.
Match your wallet registration details
The name and contact number on your 1h88 account should match what is registered on your Nagad or Rocket wallet. A mismatch between account records and wallet records is the most common cause of a delayed review.
Upload what the screen asks for
Only submit the documents or details the field labels request. Do not attach extra items. Each field has a purpose; adding unrequested files does not speed up the process.
Check status in account settings
Once you have submitted, verification status is visible in your account settings. If the status has not changed after a reasonable period, contact support with your account reference.
WALLET AND PAYMENT ROUTES
Payment Routes Available on Your Account
Your account cashier is configured with the local wallet routes that work for Bangladesh. Nagad and Rocket are confirmed for both deposits and withdrawals. bKash is available for deposits. Bank Transfer is listed as an additional option for eligible accounts.
Nagad
Primary wallet route for deposits and withdrawals. Nagad is the first option we point returning account holders to — both directions are configured and the cashier shows the live details.
Rocket
Confirmed backup wallet for deposits and withdrawals. If your Nagad route has a temporary issue, Rocket is the alternative that keeps your account balance moving without switching to a different method category.
bKash
Available for deposits. bKash is a familiar option for funding your account, with the transfer details shown on the cashier screen. Check the current minimum shown there before initiating.
Bank Transfer
Listed for eligible accounts as an additional funding path. The cashier shows whether Bank Transfer is active for your account type. Use the reference number the screen generates to match your bank record.
MATCHING WALLET TRANSACTIONS
Match Your Wallet Record to Your Account History
Every payment action on your 1h88 account — deposit or withdrawal — leaves a record on both sides: one in your mobile wallet app and one in your account's transaction history. Matching these two records is the fastest way to confirm a transaction completed correctly or to identify exactly what to report to support if something looks off.
Transaction reference number
Every deposit and withdrawal generates a unique reference number shown on the confirmation screen. Your wallet app also shows a transaction ID. Note both and compare them when checking that a payment was applied correctly to your balance.
Status labels in Account History
Account History uses status labels — pending, processing, completed — to show where a transaction is in the queue. A completed status means the payment was applied. Pending means it has not resolved yet; do not submit a duplicate request.
Amount and date check
Cross-check the amount and date shown in your Account History against your Nagad, Rocket or bKash statement. If the figures match but the balance has not updated, contact support with the reference number from both records.
Evidence to keep
Keep wallet screenshots and the account confirmation screen until the transaction reaches a completed status. If you need to open a support request, these two pieces of evidence — the wallet record and the account reference — shorten the resolution process.
ACCOUNT AND TRANSACTION SAFETY
How We Keep Your Banking Route Secure
Account security on your 1h88 banking route depends on a few straightforward checks that are easy to maintain from your side. We handle our end through the platform; what follows are the steps that keep your wallet-to-account connection clean and verifiable.
Domain check before you log in
Always access your account through 1h88. Typing the domain directly or using your saved bookmark is more reliable than following a link in a message. The domain is short and verifiable — confirm it in your browser bar before entering any credentials.
Wallet ownership match
The Nagad or Rocket wallet you use for withdrawals must be registered under the same name as your 1h88 account. We apply this check to protect your payout route. If your wallet details change, update your information before requesting a withdrawal.
Identity verification when prompted
When the account dashboard prompts a verification check, complete it using only the fields shown — do not share documents or personal details through any other channel. Our support team will never ask for your password or wallet PIN.
Published support path
If a transaction looks wrong or your account needs attention, contact support through the help route published inside your account area. Using the official route means your request is logged with your account reference automatically, which speeds up any review.
BANKING QUESTIONS ANSWERED
Common Questions About 1h88 Banking
The questions below cover the banking steps that come up most often — from choosing between Nagad and Rocket to what to do when a transaction is taking longer than expected. If your question is not here, the help route inside your account area connects you directly to support.
Which wallet is the primary withdrawal route on my 1h88 account?
Nagad is configured as the primary withdrawal path. Open the withdrawal tab in your cashier to see Nagad listed first. Rocket is the confirmed alternative if your Nagad wallet has a temporary issue at the time of your request.
Can I deposit using bKash and withdraw to Rocket on the same account?
Yes, different wallet routes can be used for deposits and withdrawals in the same account session. The cashier screen shows which routes are active for each direction. Confirm the details shown there before initiating either transaction.
What should I do if my deposit has not appeared in my account balance?
Check Account History first — the transaction reference and status label are shown there. If the status shows pending and a reasonable period has passed, contact support with the wallet reference number and the amount you transferred.
Does the withdrawal wallet have to match the account name?
Yes. The Nagad or Rocket wallet number you submit for a withdrawal must be registered under the same name as your 1h88 account. A name mismatch is the most common reason a withdrawal request is held for review before processing.
Where do I find the minimum deposit or withdrawal amount for my account?
The current minimum for each route is shown on the cashier screen at the time you select a payment method. We do not publish a fixed figure here because limits can differ by route, account type and region.
What information should I have ready before contacting support about a delayed transaction?
Have the transaction ID from your Account History, the wallet reference from your Nagad, Rocket or bKash app, the amount, and the date and time of the request. These four details let the support team locate the transaction quickly and resolve it without back-and-forth.