Casino / Mobile
These terms set out the rules that apply when you open and use a 1h88 account, including how transactions through Nagad and Rocket are handled. Access to and use of this platform depends on your local law and eligible region — please read these terms carefully before proceeding.
By creating an account on 1h88 and making any transaction — whether through Nagad, Rocket or any other configured payment route — you confirm that you have read and accepted these terms in full. These terms form the complete agreement between you and 1h88 for all activities conducted through the platform, including account registration, wallet funding, withdrawals and participation in any game category available in the lobby. We may revise these terms at any time. When we do, the updated version is published on this page with immediate effect. Continuing to use the account after a change is posted counts as your acceptance of the revised terms. If you do not agree with any revision, you should stop using the account and contact our support team to discuss your options. Eligibility to hold an account is subject to your local law and the regions where this platform operates. It is your responsibility to confirm that accessing this platform is permitted under the laws of your jurisdiction. We do not make representations about legal availability in any specific location. Payment routes such as Nagad and Rocket are made available where technically and operationally configured; their presence does not constitute a legal endorsement for any particular region.
These terms apply specifically to your 1h88 account and the actions you take within it. Understanding what falls inside and outside this policy helps you know where to direct questions and what rules govern each part of your experience.
Terms cover registration, login, identity verification and account suspension. Any action taken from your account — including deposits and withdrawals via Nagad or Rocket — is governed here. Shared or transferred accounts fall outside permitted use.
All funding and withdrawal activity processed through configured payment routes is subject to these terms. Transaction records visible in your account wallet are the reference point for any query. We do not accept liability for delays caused by third-party wallet providers.
Game availability, lobby content, odds and any published notices on the platform are provided under these terms. Content is subject to change. We do not warrant that any specific game or category will remain available at all times.
Payment providers, game studios and any external services linked from the platform operate under their own terms. 1h88 is not responsible for the policies, data practices or service levels of those third parties. Check their own published terms directly.
These terms are not one-sided. You have clear, practical actions available to you at each stage of your account relationship with 1h88. Your transaction history — including every Nagad and Rocket movement — is stored in your account wallet and can be reviewed at any time after login. If you notice a discrepancy in a recorded transaction or your account details are incorrect, you can raise a correction request directly through the support route published on this site. We will acknowledge the request and work through the record with you. You also have the right to ask questions about how your account data is held, what is retained and for how long. Send those questions through the live chat or email contact shown in the support section of this page. If you decide you no longer want an account, contact support to request closure — we will confirm the steps and process any outstanding balance through your last active payment route before closing the account.
Log in and open the wallet section to see a full list of deposits and withdrawals, including Nagad and Rocket movements. The record shown there is the authoritative account of your transaction history.
If your registered name, contact number or payment details need updating, raise a request through the support channel. We verify the change against your account before applying it to keep your wallet routes accurate.
You can ask what account data we hold and how long we keep it. Submit the question through the email contact listed in our support section and we will respond with the relevant details specific to your account.
Contact us through live chat or email to start the closure process. We will confirm any pending balance and arrange for it to be returned via your last active payment route before the account is closed.
If any part of these terms is unclear, or you want to raise a concern about how they apply to your account, use the contact routes below. We do not publish operating hours or response times we cannot confirm — reach out and we will respond through the channel you use.
Open the live chat widget from the account page to ask a terms-related question in real time. This is the fastest route for account-specific queries including transaction disputes and payment route questions.
Send a written query about these terms to the support email address published on the contact page. Include your account reference and describe the specific clause or transaction you are asking about for a faster response.
The help section inside your logged-in account lists common terms-related questions alongside the relevant policy clauses. Check there first — many account and payment queries are answered without needing to contact support.
We take a straightforward approach to the information collected and held under these terms. Here is how each area is managed.
Your registration details, transaction records and payment route history are stored securely for as long as your account remains active, and for a retention period after closure as required by our operating policy. You can ask for a summary at any time via the email contact route.
We use cookies to keep your session active, remember your preferred language and record which payment route you last used. No cookies are shared with third-party advertisers. You can manage cookie preferences through your browser settings at any time.
You are responsible for keeping your login credentials private. If you believe your account has been accessed without your permission, contact support immediately through live chat. We will review the account activity log and take the appropriate steps.
If you believe a clause in these terms has been applied incorrectly to your account, submit a written query through the email support route. We review each request against the current published terms and respond with our position in writing.
These are the questions we hear most often about how these terms work. If your question is not here, use the live chat or email route listed in the support section above.
Yes. Every transaction processed through any configured payment route — including Nagad and Rocket — is covered by these terms. The record shown in your account wallet is the reference for any query or dispute about a specific transaction.
We can update these terms at any time. The revised version is posted on this page immediately. We do not send individual notifications for every update, so check this page periodically. Continued account use after a change is posted means you accept the new version.
We retain certain account and transaction records for a period after closure in line with our operating policy. You can request details about what is retained and for how long by contacting support through the email route listed on the contact page.
Log in and check your wallet transaction history first. If the record does not match what you expect, contact us through live chat or email with your account reference and the transaction details. We will review the record and respond with our findings.
Eligibility depends on your local law and the eligible regions where this platform operates. It is your responsibility to confirm that access is permitted under the laws applicable to you. We recommend checking current local regulations before using the account.
Contact support through live chat or email and describe the detail that needs correcting — for example, a registered phone number or payment route name. We verify the change against your account before applying it to protect your wallet and transaction records.