Casino / Mobile
At 1h88, we collect only the account and transaction data needed to keep your wallet routes — including Nagad and Rocket — working correctly and securely. This policy sets out what we collect, why we collect it, and the choices available to you, with access subject to your local law and eligible regions.
We collect personal data in three situations: when you open an account, when you carry out a transaction, and when you contact our support team. Account data includes your registered name, email address, mobile number and preferred payment method — for example, whether your active withdrawal route is Nagad or Rocket. Transaction data covers deposit and withdrawal records tied to your wallet, the amounts processed, and the timestamps logged against each request. Support data includes the messages and attachments you send us when raising a question about your account or a payment step. We do not collect data beyond what is necessary to run these three functions. We do not sell your personal data to third parties, and we do not share it with advertising networks. Cookies are used on the site to maintain your session state and remember your last-used payment tab, but they do not store payment credentials. All data is held on secured servers, and retention periods follow the applicable requirements for the regions where we operate. If you are accessing the platform from Bangladesh, the collection and use of your data is subject to the laws and eligible-region rules that apply to you locally. We keep this policy updated whenever our data practices change, and the current version is always at this address.
This policy applies to all activity that runs through your 1h88 account. The four areas below clarify what falls inside its scope and what sits outside it — so you know exactly which data practices this document governs and where a separate policy may apply instead.
Any data you submit when logging in, recovering your password or updating your registered mobile number sits fully inside this policy. That includes the device identifiers recorded during a session on your phone or browser.
Deposit and withdrawal records processed through Nagad, Rocket or any other configured payment route are covered here. We log the route used, the request timestamp and the status — but we do not store your full wallet PIN or credential.
Your browsing behaviour on the platform — which game lobby section you open, how long a session runs — is collected in aggregate for product improvement. It is not linked to your personal account record without your knowledge.
External payment processors, game content studios and any linked third-party sites operate under their own privacy terms. Once you leave our platform or complete a handoff to a payment network, this policy no longer governs how that third party handles your data.
You have practical options available to you under this policy, and we have set up clear routes to use them. Start by opening your account settings page — your registered name, email and linked mobile number are all visible there, and you can submit a correction request directly from that screen. If you want a record of what data we hold against your account, send a request through our support channel with your registered email in the subject line; we will confirm receipt and respond with the information we are permitted to share under applicable local rules. Deleting your account closes the active record, but some transaction data may be retained for the period required by the region's applicable requirements — we will tell you the retention window when you raise the request. If you believe any data we hold is inaccurate, raising a correction ticket is the fastest path to resolution.
Open account settings on any device to see your registered details. For a full data summary, submit a request via support with your account email.
Name, mobile number and email can be updated from within your account. For changes that require identity verification, follow the steps shown on the correction screen.
If something in your transaction history or account record looks wrong, open a support ticket. Include your registered email and a brief description of the issue.
Submit a deletion request through the support route below. We will confirm what is removed immediately and what is retained under applicable regional retention rules.
If you have a question about this policy, a request to correct your data, or a concern about how a transaction record is stored, use the routes below. We respond through the same channel you use to contact us, and all privacy-related tickets are handled separately from general account support to keep them traceable.
Open the chat widget at the bottom of any page while signed in. State that your query is a privacy matter so it routes to the correct team.
Send your request to the support email address published in the Contact section of the site. Include your registered account email and the specific data point your question covers.
The Help section inside your signed-in account lists all self-service privacy actions — data review, correction requests and account deletion — with the current steps shown for your region.
We handle your account data with a straightforward discipline: collect only what the service needs, store it on secured infrastructure, and make it easy for you to see or correct what we hold. Session cookies keep your login active and remember your last-used payment tab — they do not store wallet credentials or payment route details. Our security setup means your Nagad and Rocket transaction records are accessible only through your authenticated account session, not from an unauthenticated request. We review this policy whenever our data practices change and publish the updated version at this address with no delay.
Account and transaction records are kept for the period required under applicable regional rules. When the retention window closes, the record is removed from active storage. You can ask us what window applies to your account.
We use session cookies to keep you logged in and to remember your last active tab — for example, whether you had the Nagad withdrawal screen open. No payment credentials are stored in cookies.
Your account record is protected by authentication controls. Access to your transaction history — including Rocket and Nagad records — requires a valid signed-in session. We do not expose account data through unauthenticated paths.
When our data practices change, we update this page and note the revision. Check this address for the current version. If a change materially affects how we use your data, we will notify you through your registered contact.
These are the questions we receive most often about data handling, account records and your rights under this policy. If your question is not answered here, open a support ticket with your registered email.
We collect your name, email address and registered mobile number at account creation. If you add a payment route such as Nagad or Rocket, the wallet identifier linked to that route is also recorded. We do not collect data beyond what is needed to run your account.
Yes. Your deposit and withdrawal history is visible inside your signed-in account under the transaction section. For a broader data summary, send a request to our support email with your registered account address, and we will respond with what we can share under applicable local rules.
We do not sell your data or share it with advertising networks. Payment processors handling Nagad or Rocket transactions receive only what is needed to complete the transfer. Game content studios do not receive your personal account data. Each third party operates under its own privacy terms once a handoff occurs.
Session cookies keep you logged in and remember small preferences like your last-used payment tab. They do not store wallet credentials. You can manage cookie settings through your browser, but disabling session cookies may prevent your account from staying authenticated during a visit.
Open account settings to update your registered name, email or mobile number directly. For corrections that require verification, raise a ticket through live chat or support email. State the field you want corrected and we will walk you through the steps shown for your region.
Closing your account removes your active profile. Some transaction records may be retained for the period required under applicable regional rules — we will tell you the exact window when you submit the closure request. After that period, the retained records are removed from active storage.